Terms and Conditions

Clicking the “Place Order” or “Proceed to Paypal” button means that you are purchasing the product and that you agree to these General Terms and Conditions of Sale. Please read the General Conditions of Sale below: they constitute the clauses of your purchase contract. Sales are made by the Site Manager .Chandlery Hardware, any information on the product or any claim. It is to him that one should address all requests or claims.

The ordering process takes place according to the following steps: By clicking on the “Place Order” or “Proceed to Paypal” button at the end of the ordering process, you irrevocably accept the order placed, the related delivery costs and the completeness General Conditions of Sale applicable to this order, fully and without reservation.

Acknowledgment of receipt: For all orders placed online, we send you by email an acknowledgment of receipt. This acknowledgment of receipt includes an identification number of your order, the identification of the goods ordered, the price expressed including all taxes including the price of the products as well as the amount inclusive of delivery charges. This acknowledgment means that we have considered your request and are processing it. It does not constitute confirmation of your order.

Changes to the conditions of the order: Your order is automatically confirmed if within three working days you receive no new message from us.

Otherwise, that is to say in the event that we would not be able to deliver the product ordered under the conditions requested, we would send you an email. This letter will indicate to you the conditions under which we would be able to satisfy your request.

If these new conditions do not satisfy you, it is your responsibility to contact us within three working days by e-mail your request for cancellation. Failing reaction, your order will be definitively concluded on the basis of the last conditions presented.